FREE RETURNS: In Store for 28 Days

CLICK & COLLECT: Ready within 30 minutes


Contact Us

Our aim is to resolve your query as quickly as possible. Answers to a wide variety of queries ranging from order and delivery questions, to returns and warranty enquiries can be found by visiting our Delivery and Terms and Conditions sections.

For Pre sales or Technical advice please contact us on our Sales lines and ask for the Technical Advice Department who will be pleased to answer any questions you may have, or alternatively use our enquiry form.

Send us a message

    How to Get in Touch

    Online orders are being dispatched and delivered within the time frame given at checkout typically 2-3 working days.

    Our Telephone Contact Centre is temporarily closed but please email your enquiry to and a member of our team will get back to you as quickly as possible.

    Stay safe and thank you for your patience and understanding.

    Our website of course is available 24hrs a day.

    Click & Collect Orders between 10am-4pm Mon-Fri at

    Carpets Direct (GB) Ltd
    Units 2 & 3 Riverside Park, Reservoir Road, Hull, HU6 7QD